Customer Acceptance Policy

1. A request, not a right

Subscribing or messaging us is a request to be accepted. You have no right to coins, support, or listing until Sponsor accepts you. Sponsor may decline for any lawful reason consistent with these rules and the Official Rules.

2. Who we accept

We accept natural persons who:

• Are 21 or older
• Are physically located in a permitted U.S. jurisdiction
• Use their own legal name and a reachable email
• Complete any identity check we reasonably request
• Have not been previously banned

3. Who we refuse

• Anyone in a restricted location or outside the U.S.
• Anyone we reasonably believe is under 21
• Proxy, third-party, or team play
• Persons on applicable sanctions lists
• Prior banned customers and their household if used to evade a ban
• Employees and agents of Sponsor and their household, unless counsel later allows

4. Identity

Before coins or any later redemption, we may ask for legal name, date of birth, residential address, and a government photo ID. Failure to provide them is a basis to refuse or pause.

5. One person across every app

One human being is one customer across all listed apps (Orion Stars, Juwa, Milkyways, River Sweeps, Fire Kirin, Panda Master, Vegas Luck, Ultra Panda, Mega Spin, Orion Strike, Golden Dragon). Separate app logins are not separate identities.

6. Suspension

We may suspend support and withhold promotional coins if we suspect a policy breach, fraud, or ineligibility. You may write to support@jedigaming.com to ask for a review. No coins are due until you are accepted and in good standing.